Shipping Policy

Thank you for visiting and shopping at https://www.pomdsds.com. The following information explains our shipping process, estimated delivery times, and related policies.

Order Processing Time
All orders are verified, carefully inspected, and packaged before shipment. Typically, orders are processed and dispatched within 1–3 business days after payment confirmation.

During periods of high demand, processing times may be slightly longer. If there is a significant delay, we will notify you via email as soon as possible.

Shipping Time
Shipping time refers to the period it takes for an order to reach your delivery address after leaving our fulfillment center.

Estimated delivery times are as follows:

  • Standard Shipping: 5–9 business days

  • Expedited Shipping: 3–4 business days

Delivery times may vary depending on the destination, carrier performance, customs clearance, or other external factors beyond our control.

Shipping Rates
We currently ship to customers in the United States, Canada, Australia, and selected international locations.

  • Free Standard Shipping: Orders of USD $60.00 and above

  • Standard Shipping: USD $10.00 for orders between USD $0.00 and USD $59.99

  • Expedited Shipping: USD $15.00

Shipping fees are calculated and displayed at checkout before payment.

Order Tracking
After your order is shipped, you will receive a confirmation email containing a tracking number. Tracking information is typically available within 24 hours of dispatch.

Shipping Issues and Damaged Items
While delays or carrier-related issues may occasionally occur, Pomdsds is committed to helping customers resolve delivery concerns. If your order arrives damaged, defective, or incorrect, please contact our customer support team at [email protected] within a reasonable timeframe after delivery. We will review the situation and work with the shipping carrier to resolve the claim.

Please retain all original packaging and items until the issue has been resolved.

Contact Information
If you have any questions regarding shipping or delivery, please contact us using the details below:

Customer Support Email: [email protected]

Phone Number: +1 661-231-9226

Business Address: 1434 Deerrun Dr, Randleman, NC 27317, United States